TOS

Shipping & Returns

SHIPPING INFORMATION

Due to the wide variety of items we offer (weights, sizes and configurations), the The Bravoshop website is not always able to accurately calculate shipping charges in advance of the actual shipment taking place for some individual items, orders, or shipping destinations. Shipping charges will be calculated and added to your order total at the time your online order is placed. In some cases such, as but not limited to, shipment destinations outside of the continental United States the shipping charges calculated by this online catalog/web store will be incorrect. The Bravoshop reserves the right to cancel any order and refund any payments collected should the customer refuse to pay the actual shipping charges as calculated by the The Bravoshop shipping department.

Orders placed through this web site are shipped via one of the following methods:

  • Delivery in the continental United States and Canada - UPS or USPS Mail
  • Delivery outside the US (overseas) - Shipped via UPS Worldwide, USPS Global Mail.

Note that any order placed to be shipped via USPS mail may take up to an additional 24 hours to ship for in stock parts due to an early USPS pick-up time. Now In: Shipping Information SHIPPING INFORMATION Due to the wide variety of items we offer (weights, sizes and configurations), the The Bravoshop website is not always able to accurately calculate shipping charges in advance of the actual shipment taking place for some individual items, orders, or shipping destinations. Shipping charges will be calculated and added to your order total at the time your online order is placed. In some cases such, as but not limited to, shipment destinations outside of the continental United States the shipping charges calculated by this online catalog/web store will be incorrect. The Bravoshop reserves the right to cancel any order and refund any payments collected should the customer refuse to pay the actual shipping charges as calculated by the The Bravoshop shipping department.
Orders placed through this web site are shipped via one of the following methods:

* Delivery in the continental United States and Canada - UPS or USPS Mail
* Delivery outside the US (overseas) - Shipped via UPS Worldwide, USPS Global Mail.

Note that any order placed to be shipped via USPS mail may take up to an additional 24 hours to ship for in stock parts due to an early USPS pick-up time.

Detailed Shipping information

The Bravoshop does our best to keep high traffic parts in stock at all times. However sometimes, these and low traffic parts may not be in stock at the time of your order. The Bravoshop will do our best to contact you via email or telephone to let you be aware of any parts that are back-ordered. WE will attempt to drop ship parts that are not in stock from the manufacturer if available. When we drop ships a part, we may never receive tracking information or may receive it after the order has already been delivered. All orders on in stock parts will normally ship within one day of order. If your order is marked as un-shipped, it may have already been drop-shipped, and we haven't received a tracking number or confirmation on it shipping from the manufacturer.

RETURNS & EXCHANGES:

Shipping Damage or Shortages:
If your parts are damaged during shipping, please contact the freight carrier.  Please call The Bravoshop for all shortages within 24 hours of receiving your parts.

Returns:
Please call us at (573) 302-1200 to request a Return Goods Authorization (RGA) Number.  Parts returned are subject to a restocking fee of 15% or more.  No returns after 30 days.  Items not returnable:  tools, books, electrical items, chemicals, items not in the original packaging and special order items.  Parts installed, modified or damaged will not be accepted.

NOTE:  DO NOT return parts to The Bravoshop without a Return Goods Authorization (RGA) number, as they will be refused.

Return Authorization will be furnished after providing the following information:

  1. The Bravoshop invoice number.
  2. Date of invoice
  3. Part number
  4. Quantity to be returned
  5. Reason for return
  6. Defective or new-return
  7. Exchange or return

The Bravoshop reserves the right to refuse unauthorized returns.

Shipping Instructions for Returns:

  1. Mark the RGA# prominently on the outside of the shipping container and include it on all documentation and correspondence.
  2. Enclose a copy of the original invoice.
  3. Insure the package for "full value".
  4. Ship the package "freight prepaid".  No C.O.D.'s will be accepted.
  5. Outside the USA ship the package back "duty prepaid".  No duty shipments will be accepted.
  6. Credit will be authorized for merchandise only.   No refunds on handling and freight charges.
Privacy Notice

Your Privacy

The Bravoshop is committed to protecting your privacy. We only use the information we collect about you to process orders and to provide support and upgrades for our products. Please read on for more details about our privacy policy.

What information do we collect? How do we use it?

When you order, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status. When you enter a contest or other promotional feature, we may ask for your name, address, and e-mail address so we can administer the contest and notify winners.

How does The Bravoshop protect customer information?

We use a Secure Server for collecting personal and credit card information. The secure server layer (SSL) encrypts (scrambles) all of the information you enter before it is transmitted over the interenet and sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.

What about "cookies"?

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. We do not use cookies to collect or store any information about visitors or customers.

Will The Bravoshop disclose the information it collects to outside parties?

The Bravoshop does not sell, trade, or rent your personal information to others. The Bravoshop may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will not include personally identifying information.

The Bravoshop may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of The Bravoshop, our users, or others.

In Summary

The Bravoshop is committed to protecting your privacy. We use the information we collect on the site to make shopping at cpperformance.com as simple as possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others.

Your Consent

By using our Web site, you consent to the collection and use of this information by The Bravoshop, Inc. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

The Bravoshop also provides links to affiliated sites. The privacy policies of these linked sites are the responsibliity of the linked site and The Bravoshop has no control or influence over their policies. Please check the policies of each site you visit for specific information. The Bravoshop cannot be held liable for damage or misdoings of other sites linked or otherwise.

Conditions of Use

DISCLAIMER

This website is provided by The Bravoshop on an "AS IS" basis. The Bravoshop makes no representations or warranties of any kind, express or implied, as to the information, content, materials or products, included in this website.  To the full extent permissible by applicable law, The Bravoshop disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose.

The Bravoshop will not be liable for any damages of any kind arising from the use of this website, including but not limited to direct, indirect, incidental punitive and consequential damages.  Applicable Law; This website is created by The Bravoshop.  As such, the laws of the State of Nebraska will govern these disclaimers, terms, and conditions, without giving effect to any principles of conflicts of laws.  We reserve the right to make changes to this catalog and these disclaimers, terms, and conditions at any time.

All pricing on this website is subject to change at any time. The Bravoshop reserves the right to cancel any order and refund any money received if the customer refuses to pay additional costs that may be incurred after placing an order.